CASTLE ELM WORLD
Services and total prices
Mail and workspace, hosting, care, projects and AI integrations. Each price states its billing unit and term.
Total price. VAT is not currently charged. PLN and GBP are separate commercial pricebooks. Amounts cover the stated unit and full term. Scope, seats and proposed limits must be confirmed before purchase.
Mail and messaging
One-time payment for the selected term. No automatic renewal or new term discounts.
ELM Mailbox 3 GB
£4.80
mailbox / 30 days
- 3 months: £14.40
- 6 months: £28.80
- 365 days: £57.60
- Mail: domain and migration separate. Matrix: media and call limits to agree.
Matrix messenger
£4.80
account / existing monthly term
- 3 months: £14.40
- 6 months: £28.80
- 365 days: £57.60
- Mail: domain and migration separate. Matrix: media and call limits to agree.
Workspace modules
Nextcloud workspace
£4.80
account / stated term / 30 days
- Proposed 10 GB; files, calendar, contacts, tasks, Notes, Deck and Mail client included. Mailbox charged separately.
- 3 months: £14.40
- 6 months: £28.80
- 365 days: £57.60
Online documents
£4.80
account / stated term / 30 days
- Requires FILES; Collabora or ONLYOFFICE, one editor without duplicate charges. Licences depend on the agreed option.
- 3 months: £14.40
- 6 months: £28.80
- 365 days: £57.60
Nextcloud Talk
£4.80
account / stated term / 30 days
- Requires FILES. A separate calling service; Matrix voice and video do not incur a TALK charge.
- 3 months: £14.40
- 6 months: £28.80
- 365 days: £57.60
Basic WireGuard access
£4.80
account / stated term / 30 days
- Profile on an existing gateway; bandwidth to agree. Dedicated gateways and managed WAN are separate.
- 3 months: £14.40
- 6 months: £28.80
- 365 days: £57.60
Bundles for one account
Contact
£9.60
account / 30 days
- Bundle for one account. Includes: MAIL-3G, MATRIX. Scope and limits require confirmation.
Office
£14.40
account / 30 days
- Bundle for one account. Includes: FILES, DOCS, MATRIX. Scope and limits require confirmation.
Full office
£19.20
account / 30 days
- Bundle for one account. Includes: MAIL-3G, FILES, DOCS, MATRIX. Scope and limits require confirmation.
Office with AI
£24.00 + usage
account / 30 days
- Bundle for one account. Includes: MAIL-3G, FILES, DOCS, MATRIX, AI-OFFICE. Scope and limits require confirmation.
- Models/API extra; customer sets the spending limit.
AI worker account access
AI worker account access
£4.80 + usage
account / stated term / 30 days
- Access per active account; model/API usage extra. Integration setup and care are quoted per organisation.
- 3 months: £14.40
- 6 months: £28.80
- 365 days: £57.60
- Models/API extra; customer sets the spending limit.
Hosting and care
CARE includes the stated hosting without a second hosting charge. Annual price = 12 monthly prices; work allowances do not roll over. Domains, paid plugins and out-of-scope work extra.
Small website hosting
£19.00
website / store / 1 month
- 1 website; proposed 5 GB; SSL and daily backups with 14-day retention. Content edits excluded. Work allowances do not roll over. Domains, paid plugins, major migration and new features extra; resource limits require confirmation.
- 12 months: £228.00
WordPress hosting
£24.00
website / store / 1 month
- 1 website; proposed 10 GB; SSL and 14-day backups. Customer maintains the application. Work allowances do not roll over. Domains, paid plugins, major migration and new features extra; resource limits require confirmation.
- 12 months: £288.00
WooCommerce hosting
£35.00
website / store / 1 month
- 1 small store; proposed 20 GB; SSL and 30-day backups. Full application care separate. Work allowances do not roll over. Domains, paid plugins, major migration and new features extra; resource limits require confirmation.
- 12 months: £420.00
WordPress hosting and care
£79.00
website / store / 1 month
- WP-HOST included. Updates, monitoring, tests, 30-day backups; up to 1 hour of minor work/month. Work allowances do not roll over. Domains, paid plugins, major migration and new features extra; resource limits require confirmation.
- 12 months: £948.00
WordPress extended care
£119.00
website / store / 1 month
- WP-HOST included. WP-CARE scope with up to 2 hours of work/month. Work allowances do not roll over. Domains, paid plugins, major migration and new features extra; resource limits require confirmation.
- 12 months: £1428.00
WooCommerce hosting and care
£119.00
website / store / 1 month
- WOO-HOST included. Updates, cart/payment tests, backups; up to 2 hours of work/month. Work allowances do not roll over. Domains, paid plugins, major migration and new features extra; resource limits require confirmation.
- 12 months: £1428.00
Store growth and care
£249.00–£499.00
website / store / 1 month
- Hosting at the agreed scope, integrations and 3–6 hours of work/month under contract. Work allowances do not roll over. Domains, paid plugins, major migration and new features extra; resource limits require confirmation.
- 12 months: £2988.00–£5988.00
Website/store projects and migration
Brochure website
from £500.00
project / one-off
- Up to 5 sections, form and basic SEO; customer content, 1 language.
Business WordPress website
£900.00–£1500.00
project / one-off
- Up to 5 pages, customised existing theme, form, tests and handover.
Basic WooCommerce store
£1800.00–£3600.00
project / one-off
- Up to 30 products from prepared data, standard payment and delivery, emails, testing and training.
Custom project / ERP / B2B
Individual quote
project / one-off
- Scope, variants, languages, integrations and imports specified individually.
Simple mailbox migration
from £30.00
mailbox / one-off
- One IMAP mailbox up to 3 GB; project minimum PLN 300 / GBP 60. Larger datasets quoted separately.
Website or store migration
Individual quote
project / one-off
- Audit and time estimate before quoting; migration is not hidden in the subscription.
AI integration and care
Care is per organisation or instance. AI-OFFICE applies only to actual worker accounts; no fictional chatbot visitor seat charges. Models/API and required subscriptions extra.
Existing ELM worker integration
£49.00–£99.00 + usage
organisation / instance / 1 month
- Mail, Nextcloud, Calendar; roles, action approval, tests and training. Care: 0.5–1 hour/month per organisation. Model/API usage and required AI platform subscription extra; customer sets the spending limit.
- One-off setup: £480.00–£960.00
- Models/API extra; customer sets the spending limit.
Website knowledge assistant
£49.00–£99.00 + usage
organisation / instance / 1 month
- Approved knowledge and human handoff. Care: 0.5–1 hour/month per instance; no fictional visitor seat charges. Model/API usage and required AI platform subscription extra; customer sets the spending limit.
- One-off setup: £600.00–£1200.00
- Models/API extra; customer sets the spending limit.
WooCommerce worker
£149.00–£299.00 + usage
organisation / instance / 1 month
- Product/order reading, draft replies, one new connector. Care: 2–4 hours/month per organisation. Model/API usage and required AI platform subscription extra; customer sets the spending limit.
- One-off setup: £1200.00–£2400.00
- Models/API extra; customer sets the spending limit.
Custom AI workflows
Individual quote + usage
organisation / instance / 1 month
- Multiple systems, custom APIs, workflows and error handling. Ongoing care quoted separately. Model/API usage and required AI platform subscription extra; customer sets the spending limit.
- One-off setup: £3000.00–£6000.00
- Models/API extra; customer sets the spending limit.
Media, network and resources
Mastodon account
£4.80
account / 30 days
- Account on an ELM instance; a private instance is separate.
Managed Mastodon instance
from £30.00
instance / 1 month
- Proposed 50 GB media; content moderation separate.
- One-off setup: £100.00
PeerTube for creators
from £39.50
creator / instance / 1 month
- Proposed 100 GB video and 250 GB transfer/month; 1 instance or agreed channel, livestream excluded.
PeerTube livestream / high traffic
Individual quote
environment / 1 month
- Bandwidth, viewers and transcoding after testing; limits agreed in the quote.
Managed remote VPN
from £12.00
user / 1 month
- Minimum PLN 300 / GBP 60 per organisation. Gateway, roles and configuration; MFA only where supported.
- One-off setup: £150.00
Site-to-site / private WAN
from £100.00
site / 1 month
- Price and setup per site. Links and hardware extra; topology and VRFs specified individually.
- One-off setup: £300.00
Firewall, redundant WAN and SLA
Individual quote
environment / 1 month
- Hardware, monitoring, failover and staffing require confirmation.
Managed VM or application
Individual quote
environment / 1 month
- CPU, RAM, disk, backups and administration hours specified individually.
Dedicated hardware
Individual quote
environment / 1 month
- Resources, power, disks, bandwidth, support and failure reserve need a quote.
Kubernetes / HA / dedicated AI / GPU
Individual quote
environment / 1 month
- Architecture and resource costs quoted individually; no unverified starting price.
DNS and domains
Individual quote
domain / scope / 1 month
- Basic DNS included in the service. Domains at registrar cost; registration and renewal stated in the quote.
Castle packages
Full-term prices. Discounts: 3 months 5%, 6 months 10%, 12 months 20%. Not applicable to MAIL/MATRIX or DAR. Package scope must be agreed before purchase.
Sentinel
£8.00
package / full term / 1 month
- Mail and cloud; proposed 1 account. Limits must be confirmed before purchase.
- 3 months: £22.80
- 6 months: £43.20
- 12 months: £76.80
Knight
£27.50
package / full term / 1 month
- Mail, cloud, Matrix, VPN and video; proposed 1 account. Limits must be confirmed before purchase.
- 3 months: £78.38
- 6 months: £148.50
- 12 months: £264.00
Commander
£49.00
package / full term / 1 month
- Extended collaboration; seats and modules specified in the quote. Limits must be confirmed before purchase.
- 3 months: £139.65
- 6 months: £264.60
- 12 months: £470.40
Merchant
£69.00
package / full term / 1 month
- Workspace and basic store infrastructure. Build and full WOO-CARE extra; seats specified in the quote. Limits must be confirmed before purchase.
- 3 months: £196.65
- 6 months: £372.60
- 12 months: £662.40
Bard
£39.50
package / full term / 1 month
- 1 creator; PEERTUBE-CREATOR scope. Livestream and high transfer extra, without duplicate media charges. Limits must be confirmed before purchase.
- 3 months: £112.58
- 6 months: £213.30
- 12 months: £379.20
Royal
Individual quote
service / by agreement
- Dedicated architecture and agreed support.
Pouches of DAR and ordering
Denominations: 100, 250, 500 and 1000 DAR. 1 DAR = 1 PLN. GBP/EUR/USD payment uses the portal conversion; service tax rules are not automatically applied to DAR. ELM confirms issuance and redemption manually; issuance at vault.elm.world.
Pricebook dated 2 October 2026. EUR/USD use the portal’s fixed conversion of the PLN pricebook; rate and amount are shown before ordering. New enquiry offers do not alter existing contracts. Registration, payments and account management take place in the Customer Portal.
